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Store Policies

SHIPPING

We Normally ship within 1-5 business days upon receipt of payment.  If we are out of stock on an item, you will be notified via e-mail of an expected ship date.   We normally ship USPS First Class and Priority Mail Service.

RETURNS & EXCHANGES

RETURNS- If for any reason you are not completely satisfied with your purchase, Rising Sun Reggae will gladly give you a full refund or exchange. Simply return the product within 14 days of original ship date in undamaged AS-SHIPPED condition.  SHIPPING CHARGES ARE NOT REFUNDABLE.  If you have an item you believe was damaged during shipping you MUST notify us within 24 hours of receipt and we will determine what to do next.

NON-RETURNABLE  ITEMS:

  • Damaged items or items in non-resaleable condition
  • Items without packaging
  • Opened CDs, or DVDs
  • Washed, worn or soiled clothing. Clothing must have ALL original tags still attached.
  • Clearance or 50% off products
  • Health and beauty supplies
• Hemp candies

 

EXCHANGES- Customer can return an item for exchange within 14 days of original ship date.  Item must be in original packaging with all tags attached, in AS-SHIPPED condition.  Customer must agree to pay any cost difference in the items to be exchanged.  Return shipping charges will apply unless the exchange was in our error.

 

Address for Returns and Exchanges

Rising Sun Reggae
1708 Park Vista Dr. #3102
Arlington, TX 76012
Tel:
817-825-3304

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